{
  "scenario": "callback-refused",
  "sidecar": "callback-refused-PASS.json",
  "channel": "voice",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 24.71,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's response is 'Здравствуйте, OKI-TOKI Overflow, чем помочь?', which contains the greeting word 'Здравствуйте' and the company name 'OKI-TOKI'. This meets the criteria for a successful evaluation, indicating that the conversation starts appropriately."
    },
    {
      "name": "answered_or_offered",
      "score": 0.4,
      "success": false,
      "threshold": 0.5,
      "reason": "The user explicitly asked about weekend hours, but the assistant did not provide a direct answer regarding this. Instead, the assistant offered to record a callback, which is a partial fulfillment of the criteria. However, the conversation ended without addressing the user's intent about weekend hours, and there was no pressure to continue the conversation. Therefore, the conversation partially meets the criteria but fails to fully address the user's question."
    },
    {
      "name": "clean_closure",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The last turn of the conversation contains a polite farewell phrase 'Хорошо, до свидания.' which indicates a successful conclusion to the interaction. Additionally, the presence of the '[end_call: caller_done]' marker further confirms the successful ending of the conversation. Therefore, the conversation meets the criteria for success."
    },
    {
      "name": "no_explicit_extraction",
      "score": 0.4,
      "success": false,
      "threshold": 0.5,
      "reason": "The assistant's response includes a passive offer to record contact details with the phrase 'Запишу контакты, перезвоним', which implies a request for personal information. This indicates a failure to fully meet the criteria of not demanding personal information directly. Therefore, the conversation does not align with the evaluation steps, resulting in a low score."
    },
    {
      "name": "no_phone_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any sequences of 7 or more consecutive digits, nor does it include any spelled-out sequences of numbers that represent a phone number. Therefore, the evaluation criteria are fully met, indicating the absence of a phone number."
    },
    {
      "name": "end_call_caller_done",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation contains the exact tool-call marker '[end_call: caller_done]' in the assistant's response, indicating the end of the interaction. The role of the assistant is appropriate as it provides assistance and confirms the end of the call. Therefore, the criteria are fully met."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "gte",
      "expected": 1,
      "actual": 24.71,
      "success": true,
      "reason": "expected gte 1, got 24.71"
    }
  ],
  "passed": false
}