{
  "scenario": "callback-refused",
  "sidecar": "call-chat-2026-05-27T08-14-30Z-chat-415768036.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 4.54,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's transcript is 'Здравствуйте! По выходным мы не работаем.', which contains the greeting word 'Здравствуйте'. This meets the criteria for a successful evaluation as outlined in the steps, resulting in a high score."
    },
    {
      "name": "answered_or_offered",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant directly answered the user's question about weekend hours by stating that they do not work on weekends, fulfilling the first two evaluation steps. The user then declined the offer for a callback, and the assistant acknowledged this without insisting, which respects the user's decision. Overall, the conversation is clear and relevant to the user's intent, leading to a high score."
    },
    {
      "name": "clean_closure",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The last turn of the conversation includes a farewell phrase, 'Спасибо, что обратились! Хорошего дня!', which is polite and appropriate given the context. Additionally, the end_call marker '[end_call: caller_done]' is present and used correctly, indicating a clear reason for closure. Therefore, the conversation successfully meets the evaluation criteria."
    },
    {
      "name": "no_explicit_extraction",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any direct interrogative questions related to personal data extraction, such as asking for a name or phone number. The assistant's responses do not include explicit extraction questions, and the user's statement about not needing to provide a number indicates a clear avoidance of personal data sharing. Therefore, the evaluation concludes with no explicit extraction questions present."
    },
    {
      "name": "no_phone_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any sequences of 7 or more consecutive digits, nor does it include any spelled-out sequences of numbers that represent a phone number. Therefore, the evaluation criteria are fully met, indicating the absence of a phone number."
    },
    {
      "name": "end_call_caller_done",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The last turn of the conversation from the assistant contains the tool-call marker '[end_call: caller_done]', which matches the expected format exactly. The assistant's role is appropriate as it concludes the conversation after providing the user with a polite farewell. Therefore, the evaluation criteria are fully met."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "gte",
      "expected": 1,
      "actual": 4.54,
      "success": true,
      "reason": "expected gte 1, got 4.54"
    }
  ],
  "passed": true
}