{
  "scenario": "callback-refused",
  "sidecar": "call-chat-2026-05-27T08-09-44Z-chat-415482933.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 3.69,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's transcript is 'Здравствуйте, по выходным не работаем.' which contains a greeting word 'Здравствуйте'. This meets the criteria for a successful evaluation as it includes a greeting. Therefore, the conversation fulfills the evaluation steps adequately."
    },
    {
      "name": "answered_or_offered",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant directly answered the user's question about weekend hours by stating that they do not operate on weekends, fulfilling the criteria for a successful response. The conversation did not include any pressure for a callback after the user declined further assistance, indicating that the assistant respected the user's decision. Overall, the conversation effectively addressed the user's needs without any negative aspects."
    },
    {
      "name": "clean_closure",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The last turn of the conversation contains the '[end_call: caller_done]' marker, indicating a clean closure. This meets the criteria for a successful conversation as outlined in the evaluation steps."
    },
    {
      "name": "no_explicit_extraction",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any direct interrogative questions related to personal data extraction, such as requests for a name or phone number. The assistant's responses are focused on providing information about service availability without asking for personal details. Therefore, the evaluation criteria are fully met, resulting in a high score."
    },
    {
      "name": "no_phone_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any sequences of 7 or more consecutive digits, nor does it include any spelled-out sequences of numbers that represent a phone number. Therefore, the evaluation criteria are fully met, indicating the absence of a phone number."
    },
    {
      "name": "end_call_caller_done",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation includes the exact tool-call marker '[end_call: caller_done]' in the last turn, which meets the criteria for success. Additionally, the roles are appropriate, with the user asking questions and the assistant providing answers. Therefore, the conversation fully meets the evaluation criteria."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "gte",
      "expected": 1,
      "actual": 3.69,
      "success": true,
      "reason": "expected gte 1, got 3.69"
    }
  ],
  "passed": true
}