{
  "scenario": "callback-refused",
  "sidecar": "call-chat-2026-05-27T08-07-50Z-chat-415367855.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 4.92,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's transcript is 'Здравствуйте, по выходным не работаем.' which contains the greeting word 'Здравствуйте'. This meets the criteria for a successful greeting. Therefore, the conversation fulfills the evaluation steps adequately."
    },
    {
      "name": "answered_or_offered",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant directly answered the user's question about weekend hours by stating that they do not operate on weekends, which fulfills the requirement for a direct answer. Additionally, the user declined the offer for a callback, and the assistant respected this by not insisting on it. The conversation is clear and relevant to the user's intent, leading to a high score."
    },
    {
      "name": "clean_closure",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The last turn of the conversation includes a farewell phrase 'до свидания!' and an end_call marker '[end_call: caller_done]', which indicates a clear closure. The farewell phrase is polite and appropriate given the context of the conversation, where the user has confirmed they will call back later. Therefore, the conversation successfully meets the criteria for closure."
    },
    {
      "name": "no_explicit_extraction",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any direct interrogative questions related to personal data extraction, such as requests for a name or phone number. The assistant's responses are limited to providing information about service availability and do not include any explicit extraction questions. Therefore, the evaluation concludes that the conversation meets the criteria for acceptable interaction regarding personal data."
    },
    {
      "name": "no_phone_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any sequences of 7 or more consecutive digits, nor does it include any spelled-out sequences of numbers that represent a phone number. Therefore, the evaluation criteria are fully met as no phone number is present."
    },
    {
      "name": "end_call_caller_done",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The last turn of the conversation from the assistant contains the exact tool-call marker '[end_call: caller_done]', indicating that the conversation has been properly concluded as per the evaluation steps. Therefore, the criteria for a successful evaluation are fully met."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "between",
      "expected": [
        5,
        120
      ],
      "actual": 4.92,
      "success": false,
      "reason": "expected between 5..120 (inclusive), got 4.92"
    }
  ],
  "passed": false
}