{
  "scenario": "callback-recorded",
  "sidecar": "call-chat-2026-05-27T08-00-22Z-chat-414916464.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 8.24,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's transcript is 'Здравствуйте! По выходным мы не работаем.', which contains the greeting 'Здравствуйте'. This meets the criteria for a successful evaluation as it includes a proper greeting. Therefore, the conversation fulfills the evaluation steps adequately."
    },
    {
      "name": "callback_offered",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant successfully identified and recorded the user's callback request by using the phrase 'Запишу ваши контакты: Иван, телефон 99912345678. Перезвоним.', which indicates a callback offer. This meets the criteria for identifying phrases related to callback offers. Additionally, the assistant addressed the user's needs regarding weekend availability by confirming that they do not operate on weekends. Therefore, the conversation fully meets the evaluation criteria."
    },
    {
      "name": "contact_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation includes a mention of the name 'Иван' and a valid phone number '99912345678', fulfilling both criteria for a name and a phone number. The assistant correctly acknowledges the user's request and confirms the details, leading to a successful outcome."
    },
    {
      "name": "end_call_marker",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation successfully includes a tool-call marker '[end_call: callback_recorded]' in the assistant's final turn, indicating that the assistant has recorded the callback request. The role of the assistant is appropriate as it confirms the details before making the tool call. Therefore, the criteria are fully met."
    },
    {
      "name": "greeting_precedes_substance",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant's first turn is a greeting ('Здравствуйте!'), which meets the first evaluation step. The user's first substantive ask about the support service's availability occurs after the assistant's greeting, fulfilling the second condition. Both conditions are satisfied, indicating a successful conversation."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "between",
      "expected": [
        5,
        120
      ],
      "actual": 8.24,
      "success": true,
      "reason": "expected between 5..120 (inclusive), got 8.24"
    }
  ],
  "passed": true
}