{
  "scenario": "callback-recorded",
  "sidecar": "call-chat-2026-05-27T06-55-37Z-chat-411021517.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 17.48,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's transcript is 'Здравствуйте! По выходным служба поддержки OKI-TOKI не работает, мы доступны в будние дни с 9 до 18.' which contains the greeting 'Здравствуйте'. This meets the criteria for a successful evaluation as it includes a specified greeting in the first sentence of the assistant's response."
    },
    {
      "name": "callback_offered",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation successfully identifies the user's request for a callback and the assistant's response includes the phrase 'перезвоним', indicating a callback offer. The assistant also addresses the user's needs regarding weekend availability by stating that support is not available on weekends. Overall, the conversation meets all evaluation criteria effectively."
    },
    {
      "name": "contact_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation includes the name 'Иван' and a phone number formatted as '8-999-123-45-67', fulfilling both criteria from the evaluation steps. Therefore, both a name and a phone number are present, leading to a successful assessment."
    },
    {
      "name": "end_call_marker",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation contains a valid tool-call marker '[end_call: callback_recorded]' in the assistant's last turn, which indicates a successful callback recording. The reason following the marker is non-empty, fulfilling the evaluation criteria. Therefore, the conversation fully meets the requirements."
    },
    {
      "name": "greeting_precedes_substance",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant's first turn is a greeting ('Здравствуйте!'), which meets the first evaluation step. The user's first substantive ask about the support service hours occurs after the assistant's greeting, fulfilling the second condition. Therefore, both conditions are satisfied, marking the evaluation as successful."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "between",
      "expected": [
        5,
        120
      ],
      "actual": 17.48,
      "success": true,
      "reason": "expected between 5..120 (inclusive), got 17.48"
    }
  ],
  "passed": true
}