{
  "scenario": "callback-refused",
  "sidecar": "call-chat-2026-05-27T06-32-53Z-chat-409671460.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 3.74,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant's first sentence in the conversation is 'Здравствуйте, по выходным не работаем.', which contains a greeting word 'Здравствуйте'. This meets the criteria outlined in the evaluation steps, marking the first sentence as successful. Therefore, the overall quality of the conversation is high, as it starts with an appropriate greeting."
    },
    {
      "name": "callback_offered",
      "score": 0.0,
      "success": false,
      "threshold": 0.5,
      "reason": "The conversation does not contain any of the specified phrases indicating an offer to record a callback, such as 'записать контакты', 'перезвоним', or 'наш специалист свяжется'. The user explicitly states they do not need a callback, which indicates a lack of fulfillment of the evaluation criteria. Therefore, the assistant's role in offering support or callbacks is not met."
    },
    {
      "name": "agent_farewell",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant's response includes the farewell phrase 'до свидания!', which is a clear farewell expression. This meets the criteria outlined in the evaluation steps, as the farewell phrase is present in the content of the assistant's response and is not influenced by the role of the assistant. Therefore, the conversation successfully fulfills the evaluation criteria."
    },
    {
      "name": "no_explicit_extraction",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any direct interrogative questions related to personal data extraction, such as asking for a name or phone number. The assistant's responses are limited to providing information about service availability and do not include any explicit extraction questions. Therefore, the evaluation criteria are fully met."
    },
    {
      "name": "no_phone_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any sequences of 7 or more consecutive digits, nor does it include any spelled-out sequences of numbers that represent a phone number. Therefore, the evaluation criteria are fully met, indicating the absence of a phone number."
    },
    {
      "name": "end_call_caller_done",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The last turn of the conversation contains the tool-call marker '[end_call: caller_done]', which matches the required format exactly. The assistant's role is fulfilled by providing accurate information and responding appropriately to the user's inquiries. Therefore, the evaluation is marked as a success."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "between",
      "expected": [
        5,
        120
      ],
      "actual": 3.74,
      "success": false,
      "reason": "expected between 5..120 (inclusive), got 3.74"
    }
  ],
  "passed": false
}