{
  "scenario": "callback-recorded",
  "sidecar": "call-chat-2026-05-27T06-18-38Z-chat-408812327.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 8.02,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's transcript is 'Здравствуйте, служба поддержки работает только по будням. Чем-то еще могу помочь?'. It contains the greeting 'Здравствуйте', which meets the criteria for a successful evaluation. Therefore, the conversation fulfills the requirement of having a proper greeting in the assistant's first response."
    },
    {
      "name": "callback_offered",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant successfully recorded the user's callback request by stating 'Иван, я записал ваши данные', which indicates an offer to record a callback. The assistant maintained a supportive role throughout the conversation, addressing the user's inquiries and confirming the callback details. Therefore, the conversation meets the evaluation criteria effectively."
    },
    {
      "name": "contact_captured",
      "score": 0.5,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation includes a valid Russian name 'Иван' and a phone number, although the phone number is not in a standard digit-only format. The user mentions the phone number in a verbal format rather than a sequence of digits, which does not meet the criteria for a valid phone number. Therefore, while a valid name is present, the absence of a correctly formatted phone number leads to a partial fulfillment of the evaluation steps."
    },
    {
      "name": "end_call_marker",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation includes a valid tool-call marker '[end_call: caller_done]' in the last turn, indicating the end of the interaction. The roles are appropriately assigned, with the user asking questions and the assistant providing answers. Therefore, the criteria are fully met."
    },
    {
      "name": "greeting_precedes_substance",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The assistant's first turn is a greeting ('Здравствуйте'), which meets the first evaluation step. The user's first substantive ask about leaving a callback request occurs after the assistant's greeting, fulfilling the second condition. Both conditions are satisfied, indicating a successful conversation."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "between",
      "expected": [
        5,
        120
      ],
      "actual": 8.02,
      "success": true,
      "reason": "expected between 5..120 (inclusive), got 8.02"
    }
  ],
  "passed": true
}