{
  "scenario": "callback-refused",
  "sidecar": "call-chat-2026-05-27T05-52-03Z-chat-407213452.json",
  "channel": "chat",
  "judge_model": "openai/gpt-4o-mini",
  "duration_seconds": 12.27,
  "idle_disconnected": false,
  "rubric_results": [
    {
      "name": "greeting",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The first sentence of the assistant's transcript is 'Здравствуйте, по выходным не работаем. Запишу контакты, перезвоним. Как вас зовут?'. It contains the greeting word 'Здравствуйте', which meets the criteria outlined in the evaluation steps. Therefore, the conversation successfully fulfills the requirement for a greeting in the assistant's response."
    },
    {
      "name": "callback_offered",
      "score": 0.9,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation includes the phrase 'Запишу контакты, перезвоним' from the assistant, indicating a callback offer. The assistant's role is appropriate as it responds to the user's inquiry about weekend availability and offers to take down contact information. The user declines the callback but the assistant acknowledges this and waits for the user's call, which shows a proper flow. Overall, the conversation meets the criteria well."
    },
    {
      "name": "agent_farewell",
      "score": 0.0,
      "success": false,
      "threshold": 0.5,
      "reason": "The conversation does not contain any farewell phrases as specified in the evaluation steps. The assistant's last message indicates waiting for a call but does not include a farewell phrase such as 'goodbye' or 'see you later'. Therefore, the evaluation is marked as success=false."
    },
    {
      "name": "no_explicit_extraction",
      "score": 0.0,
      "success": false,
      "threshold": 0.5,
      "reason": "The assistant explicitly asked for the user's name with the question 'Как вас зовут?', which is a direct extraction question for personal data. This violates the evaluation criteria that state the assistant should not demand personal data through direct questions. Therefore, the conversation fails to meet the criteria."
    },
    {
      "name": "no_phone_captured",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation does not contain any sequences of 7 or more consecutive digits, nor does it include any spelled-out sequences of numbers that represent a phone number. Therefore, the evaluation criteria are fully met, indicating the absence of a phone number."
    },
    {
      "name": "end_call_caller_done",
      "score": 1.0,
      "success": true,
      "threshold": 0.5,
      "reason": "The conversation includes the tool-call marker '[end_call: caller_done]' in the assistant's last turn, indicating that the call has ended as expected. The assistant's role is appropriate throughout the conversation, responding to the user's inquiries and confirming the end of the interaction. Therefore, the criteria are fully met."
    }
  ],
  "metadata_results": [
    {
      "field": "idle_disconnected",
      "op": "eq",
      "expected": false,
      "actual": false,
      "success": true,
      "reason": "expected eq False, got False"
    },
    {
      "field": "duration_seconds",
      "op": "between",
      "expected": [
        5,
        120
      ],
      "actual": 12.27,
      "success": true,
      "reason": "expected between 5..120 (inclusive), got 12.27"
    }
  ],
  "passed": false
}