Perhaps the best chatbot for an online storeGPT-agent.
“How can one manager handle 1000 inquiries per day? But what if 1000 orders are processed by an intelligent bot based on the world’s best AI, “Chat-GPT,” and the manager only assists by providing consultation in cases that go beyond the bot’s competence?
Install Gptagent on your website – and it will reduce request processing time, decrease the workload on managers, improve customer service quality, and even increase conversion.
What can GPT-agent do in an online store?
Gptagent is a virtual consultant for an online store capable of providing helpful advice on product selection and order placement. The chatbot self-learns from the materials on your website, works with any website engines, is location-independent, operates 24/7, and communicates with clients through text or even voice in their preferred language.
It can also:
- Provide consultation on the online store’s assortment;
- Accept and confirm orders:
- Notify about the status and delivery time;
- Verify the delivery address and, if necessary, clarify it;
- Suggest products based on previous purchases and website views;
- Handle requests for returns or product exchanges;
- Document issues related to orders;
- Offer promotional products;
- Generate reports on frequently asked customer questions to optimize the online store.
Functional and resourceful
Gptagent explains product features in simple language and can even handle complex orders by following instructions. The chatbot recognizes voice and text in multiple languages and can replace live operators in routine tasks. Gptagent is capable of generating personalized offers, suggesting promotional products, and even cracking a few jokes.
Predictable and trainable
The Gptagent chatbot adapts to customer behavior using special dialogues, such as during extended stays on a page or repeat visits. If an answer to a customer’s question is not found, it immediately notifies you, indicating the lack of necessary information or other possibilities. Moreover, Gptagent can personalize responses based on your company’s data.
Multitasking and intuitive
We have made efforts to create a pleasant user experience with our product, so the interface is intuitive at first glance. It works with the top 10 languages, understands human speech, and, importantly, operates reliably by handling multiple chats simultaneously.
How Chatbot Improves E-commerce Performance
- Increases the number of transactions through fast customer dialogue processing;
- Reduces order processing time by instantly handling a large volume of data;
- Enhances service level by providing personalized support;
- Helps improve the quality of information on the website by collecting unanswered questions.
- Boosts the number of transactions and average order value by offering additional products
- Makes the purchasing process more comfortable for customers through optimization for mobile devices, voice interface, and overall responsiveness.
- Improves conversion rates as the bot can engage in conversations and assist customers with their choices.
24/7
Operating Time
<1000
Processing requests in sec.
1sec.
response time
100%
Conversion
Is the Chatbot better than a live manager?
The Chatbot will save customers’ time by providing quality support on the e-commerce website. As a result, the company can save on live employees or reassign them to handle more complex tasks.
The Chatbot Gptagent learns faster than a human and provides better answers than most people do.
Say “Goodbye” to burnout, fatigue, and emotional stress. The bot will happily and enthusiastically explain the same things multiple times a day.
It doesn’t matter to the bot how many customers (and when) it handles simultaneously – whether it’s 100 or 1000, it will definitely reduce response time and improve service quality.
One chatbot can replace all department managers and provide consultation on the entire range of the store, even if it’s very large.
It understands and executes everything correctly from the first time. This greatly simplifies the life of both the manager and the customer.
GPT-is suitable for any website
Our chatbot integrates with popular funnel organization tools and has plugins for WP, WIX, and other websites. This makes it available for all types of online stores.